The brief
Five-star conferences fail quietly: a stalled keynote stream, a hotel network that buckles when 800 delegates connect at once, a registration desk that cannot answer the same question for the hundredth time. Four Seasons Hotel Kuala Lumpur wanted event technology that matched its service standard — invisible when it works, and it always works.
What we deployed
- Enterprise-grade event Wi-Fi with dedicated bandwidth per hall, segmented networks for AV, press and delegates, and on-site engineers for every event day.
- A WhatsApp AI Conference Assistant that answers agenda, venue and logistics questions 24/7 in the delegate's language, trained on each event's own material.
- Hologram Intelligent Emcees for product launches and galas — scripted, multilingual, never late.
The result
99.99% uptime across the events of Microsoft, Petronas, Cisco, MotoGP and Alipay+. Delegates get answers in seconds, organisers stop firefighting, and the hotel's sales team now sells the technology as part of the venue.
Why it matters for your event
The same stack is available to any corporate event in Kuala Lumpur, with a working MVP in 30 days and a money-back guarantee. HRD Corp claimable for eligible Malaysian employers.
